TheBestMattress is Australia’s leading independent mattress review website with over 1500 mattress reviews conducted by their expert team of health professionals who are experienced in clinical patient care and mattress assessment.

The team conducts mattress reviews at respective retail stores throughout Australia and also reviews ‘mattress in a box’ products where samples have been provided. The reviews are unbiased, and no money or financial reward is received for undertaking them.

The team of health professionals at TheBestMattress conducts reviews of mattresses at various retail stores across Australia. Additionally, they review “mattress in a box” products that are provided as samples. While the team aims to test mattresses by sleeping on them, it’s not always feasible, especially in the case of retail store mattresses.

Firmness Rating:

Our team uses a firmness scale to assign a number indicating how firm or soft a mattress is. This allows you to compare the firmness levels of different mattresses and make a more informed selection. It is important to keep in mind that our firmness ratings serve as a guide only, and two mattresses with the same rating may feel quite different.

Moreover, a softer rating does not necessarily mean greater comfort, as some firmer mattresses can be just as comfortable. Please note that our firmness ratings are based on TheBestMattress’s testing process, which may differ from ratings given by other companies. Additionally, it is important to consider that mattress firmness, performance, and durability can vary depending on the bed base used.

Responsiveness:

When we refer to a mattress’s “responsiveness,” we are discussing how well the mattress adjusts to our normal sleep movements. A quality mattress should allow for easy changes in sleeping positions.

If a mattress is excessively responsive, it can feel too bouncy and cause significant disturbance to one’s partner. Conversely, if a mattress lacks responsiveness, it can make switching between sleeping positions challenging and make intimate activities more difficult.

Both inadequate and excessive responsiveness are considered undesirable from a comfort and usability perspective.

To provide insight into a mattress’s responsiveness, we often include a responsiveness scale diagram in our mattress reviews.

Assessment Categories:

At TheBestMattress, our objective is to evaluate each mattress on its own merit while also considering its standing in the market. Our reviews comprise a clear and concise written summary alongside an overall star rating. Additionally, we appraise every mattress in five distinct categories that we have determined to be the most relevant for Australian consumers. These categories are as follows:

  • Comfort
  • Spinal Support
  • Build Quality
  • Partner Disturbance
  • Value For Money

Comfort:

Assessing comfort is a subjective process that TheBestMattress expert review team performs on each mattress. We evaluate how pleasant it is to lie on the mattress in a range of positions, including back, side, and front, as well as variations of each. Some mattresses effectively absorb body weight, reducing pressure on the spine, shoulders, and hips.

However, some mattresses may not offer sufficient pressure relief or absorb body weight evenly. According to a recent survey conducted by TheBestMattress, comfort is the most critical factor that people consider when purchasing a new mattress.

Our checklist for evaluating comfort includes:

  • Comfort in side, front, and back lying positions, taking into account pressure on shoulders, pelvis, and hips.
  • Comfort during typical positional changes, such as transitioning from back lying to side lying.
  • Level of responsiveness and ease of movement during positional changes.
  • Overall feel and weight absorption of the top layer.

Comfort:

Assessing comfort is a subjective process that TheBestMattress expert review team performs on each mattress. We evaluate how pleasant it is to lie on the mattress in a range of positions, including back, side, and front, as well as variations of each. Some mattresses effectively absorb body weight, reducing pressure on the spine, shoulders, and hips.

However, some mattresses may not offer sufficient pressure relief or absorb body weight evenly. According to a recent survey conducted by TheBestMattress, comfort is the most critical factor that people consider when purchasing a new mattress.

Our checklist for evaluating comfort includes:

  • Comfort in side, front, and back lying positions, taking into account pressure on shoulders, pelvis, and hips.
  • Comfort during typical positional changes, such as transitioning from back lying to side lying.
  • Level of responsiveness and ease of movement during positional changes.
  • Overall feel and weight absorption of the top layer.

Spinal Support:

TheBestMattress considers spinal support to be of utmost importance, as it directly affects the health and condition of the spine. Our team evaluates how effectively each mattress maintains the spine in a healthy position. We use a combination of subjective feel, careful observation, photographs, and measurements to assess how well each mattress allows the spine and body to rest in a healthy, neutral position. To ensure a comprehensive evaluation, spinal support is evaluated in different positions:

  • Spinal support in a side lying position
  • Spinal support in a front lying position
  • Spinal support in a back lying position
  • Spinal support during positional changes (e.g. from back lying to side lying)
  • Overall consideration of the spinal support provided by the mattress

Build Quality:

Build Quality refers to the caliber of the materials used in the mattress. While some mattresses may feel insubstantial and cheap, others are robust, durable, and expected to last for years. By using years of experience and thorough scrutiny, we provide an overall assessment of the product’s quality. Our review process for Build Quality assesses each mattress based on the following criteria:

  • The quality and longevity of external materials like comfort layers, outer cover, fabrics, and foams
  • The quality and durability of internal materials like spring systems and foams
  • Edge support, which evaluates the quality of the mattress’s outer edge and how well it supports the body in both lying and seated positions
  • The overall robustness of the mattress, including whether it feels sturdy or flimsy
  • The integration of any special or advanced technology, such as unique spring systems or positional controls
  • Whether the materials used are anti-bacterial or hypoallergenic
  • The ability of the materials used to disperse body heat effectively to prevent overheating during sleep.

Partner Disturbance:

Partner disturbance is a crucial factor for many buyers as it can affect the quality of their sleep. At TheBestMattress, we evaluate each mattress to determine the level of disruption caused during partner movements. While some mattresses have minimal partner disturbance, others may be more noticeable. To assess partner disturbance, we use the following methods during our review process:

  • A straightforward, subjective measure of the level of disturbance experienced during partner movements
  • Placing water bottles or glasses on the mattress to observe vibrational movements
  • Utilizing a vibration measuring application on a smartphone.

Value for Money:

TheBestMattress includes a rating on the value for money of each mattress as part of our review process. This is important information for any potential buyer to determine if the asking price is reasonable. With such a wide range of mattress prices available, our rating category will guide you in making a decision about value. Our assessment takes into account:

  • Whether the quality of the mattress justifies the price
  • Whether the mattress represents good value for money in the market
  • Whether the service, delivery process, and after-sales service offer good value for money
  • Whether the practical elements such as comfort, support, and partner disturbance are good value for money.

We trust that we have given you a comprehensive overview of TheBestMattress’s buyer’s review process. However, if you have any additional inquiries, please feel free to reach out to us.

*Kindly take note that when we review mattresses in a box, we rate them in comparison to other mattresses in a box, and not against the mattresses in retail stores. This approach is to aid customers in easily comparing their options for mattresses in a box as they come with different delivery, shipping, and trial procedures that are not provided by retail stores. Therefore, it is not recommended to compare the ratings of mattresses in a box with those of mattresses in retail stores.